What is a memorial candle?
Lighting memorial candles is a centuries old tradition which allows us to honor the lives and memories of loved ones that passed. In certain customs, a candle is lit for 24 hours of remembrance during the initial mourning period, the date their loved one passed, and during other significant days or holidays.
What is eTernalCandle?
eTernalCandle is a real digital remembrance candle that flickers and burns brightly. It can be easily shared with family and friends on any web browser, social media and mobile devices.
Where can I display my candle?
You can display your candle on all kinds of digital devices including your computer, laptop, or iPad—As well as mobile devices such as the iPhone, iPod touch, and Android. You can also display the eTernalCandle on digital photo frames.
Can I share my personal candle with others?
Yes. eTernalCandles are 100% shareable. You can import contacts from Outlook or Gmail and save e-mail lists. In addition, you are able to link all your social media accounts (Facebook, Twitter, Linked, Instagram, Pinterest, Google+) to share your candle with family and friends instantly.
How can I download my candle on my mobile device?
You can access your candle on mobile devices by downloading the eTernalCandle app from iTunes (iPad or iPhone) or Play Store (Android). Once the download is complete, you can share the candle and/or donate to a charity or religious organization of your choosing. Candles do not light until remembrance date is chosen during the creation process of your candle. Candles will start to burn down for 24 hours after your candle is downloaded.
Can I choose what time the candle starts & finishes burning?
When you download your candle, the 24 hour burn down effect starts automatically.
How many times can I burn my candle?
As many times as you want! You can create multiple candles and schedule your candle to be relit on a remembrance date- So you will always be notified when to send out your candle again.
Is there a fee to use e-TernalCandle?
No. eTernalCandle is 100% free to use. Donations are recommended (but not required) to light and share a candle.
Why give a donation?
There a many reasons why people give donations. Many people donate in honor of their loved ones to charities where they have personal ties. If you have a relationship with a religious organization, you may feel compelled to give back to your place of worship.
Making a donation is also a caring way to give back to the community and to get involved in helping a cause. Whether you are pesonally or indirectly affected, donating a small amount can make a huge difference.
Where does the money go?
We receive $.75 per candle plus 3.75% of each donation dollar to cover our expenses and fees. If there is a third party that is distributing eTernalCandle/iHopeCandle to their constituencies, they may be entitied to 5% of each dollar donated.
Can I get a tax deduction if I donate?
Federal law permits eTernalCandle donors to claim tax deductions for financial donations to qualified organizations.
Read more at IRS website-Topic 506 - Charitable Contributions http://www.irs.gov/taxtopics/tc506.html